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Frequently Asked Questions
To make your booking process quick and easy, please read all frequently asked questions: Click Here
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Make a Booking
To request a booking, you must first read our frequently asked questions.
Tick if you have read our FAQ's

Phone 1300 00 2622 or to make an online booking request: Click Here
 
 
 
   
 
General
 
° What type of vessels does Boab offer?
° What are the Vessel Limits - Offshore use?
° Where are Boab's Franchise Locations?
° What is Boab's 'area of use' and 'remote access area' policy?
° What is Boab's bad weather policy?
° What are Boab's hours of operation?
° Is there an on water safety briefing?
° Can I pickup the vessel the night before my hire?
° Can I get the boat delivered to me?
° Can I hire the boat for half a day?
° Can I tow the vessel away?
° How do I make a booking?
° Do I need a fishing licence?
Payment
 
° How do I pay?
° What is the Cancellation Policy?
Security Bond, Damage and Coverage
 
° What about the security bond and insurance?
° When is my bond returned?
Boat Licence
 
° Do you accept ALL boat licences?
° Can more than 1 person drive the vessel during the hire?
° Do I need a boat licence?
° Can I hire without a boat licence?
Other
 
° I am bringing the kids, what about life jackets?
° Can I get additional equipment?
° What about the Fuel cost?
° Can I drive the vessel if I am under 18?
Franchise Enquiries
 
° Are franchises available?
 
  Answers:  
 
 
° What type of vessels does Boab offer?
  Boab's fleet has a model to suit your requirements. Custom made by Amara Boats Australia, our fleet includes a large centre cab, a medium sports rider, a medium kimberley all-rounder and a smaller style runabout. 

All vessels come on a trailer, ready to tow to any destination yourself. We do provide a launch and retrieve service from our nominated boat ramps if you are unable to do so yourself (Please check with the operator to ensure your tow vehicle is suitable). All vessels are fully equipped with the mandatory safety equipment for inshore and offshore use. All vessels come with fish finder and depth sounder.

Please note: each franchise location may or may not have the full range of vessels. If the vessel you require is not available from your selected location, you can source the desired vessel from the nearest location possible. Our vessels are on trailers and can be towed to any destination.

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° What are the Vessel Limits - Offshore use?
  Centre Cab     5 or 15 NM (depending on survey ,check individual website)
Sports Rider    2 or 5NM (depending on survey) 
Kimberley        2 or 5NM (depending on survey)
Runabout        Smooth water use only,  (W.A. allowed 2 nautical miles)

Note: Darwin has varying limits due to tide levels, please enquire upon booking.

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° Where are Boab's Franchise Locations?
  Boab has franchises Australia wide. Please click the 'Locations' link on the home page. Each franchise location has its own link which gives you specific information for that area, including boat ramps, accommodation, local map, image gallery, weather, bait & tackle and extras. 
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° What is Boab's 'area of use' and 'remote access area' policy?
  Each franchise location does have it's own rules and guidelines with regards to where you can use the vessel. Restrictions may apply to the area of use and it is mandatory that you inform the franchise owner where you intend on taking the vessel. All vessels are tracked and breach of hire agreement may lead to further action. NOTE: A $30 daily 'remote access fee' may be charged. Remote access is generally areas only accessible by dirt or gravel roads over 100km away from the location base. Contact individual locations for remote areas.
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° What is Boab's bad weather policy?
  Please read our Hire Conditions page thoroughly. If conditions are deemed not suitable, and after discussion with the franchise owner, the hire is usually postponed with your booking deposit (see payment section) credited towards the postponed hire.
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° What are Boab's hours of operation?
  Situations can vary but generally, the following applies:

1 day hire: Earliest pickup is sunrise, standard drop off 4pm.

2 days or more: Earliest pickup is sunrise on first day, standard return on last day of hire at 4pm.

Extended Hours: You can pick the boat up early (before sunrise) for an extra $50 per hour or you can bring the boat back later (than 4pm) if pre-arranged the cost is also $50

Note:
 Unless prior arrangements have been made, if vessels are returned after 4pm this will be charged out at $75 extra per hour.

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° Is there an on water safety briefing?
  Yes. All first time hirers receive the following:

1. Paper work run through prior to taking the vessel.
2. On water safety briefing prior to taking the vessel. 

Note: the on water safety briefing is designed to be informative and to make the hirer comfortable with important aspects of the vessel and trailer.

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° Can I pickup the vessel the night before my hire?
  Yes this is possible, but must be confirmed with the franchise owner first.
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° Can I get the boat delivered to me?
  Yes. Our franchise owners can tow the boat to your desired destination. To have the boat delivered to another ramp, an additional fee will be incurred (contact Boab franchise direct).

For each of our designated ramps we have included the delivery cost into the final amount. To find out where each locations designated ramp is, please see our locations page and click on your desired franchise location. Then click on their boat ramps tab.


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° Can I hire the boat for half a day?
  Company policy only permits full day bookings in advance. If you wish to hire for half a day, we request that you call us on the actual day and make an enquiry. If the boat is available, we will allow the half day hire. We do not take half day bookings in advance.
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° Can I tow the vessel away?
  You can tow all vessels unless you are unlicenced, this includes the Runabout. Maritime rules stipulate that an unlicenced hirer must remain in the designated franchise area, if they are hiring a boat without a boat licence and with the engine restrictor on.

Note: this does not apply in the Northern Territory

Your vessel must be capable of towing the vessel and this must be arranged prior to the pick up date. The following is the towing capacities for each vessel. Your car must have this or higher:

Centre Cab:   2500kg
Sports Rider:  2000kg
Kimberley:      1500kg
Runabout:      1200kg

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° How do I make a booking?
  Please call our national booking hotline on 1300 00 2622 or you can call all locations direct (numbers found on 'locations' page). Your booking will be taken over the phone. Please familiarise yourself with our locations, vessels and hire conditions prior to calling.

Alternatively, make a booking enquiry through our website and your request will be checked for availability and promptly replied to via email.

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° Do I need a fishing licence?
  If you are hiring a Boab vessel to go fishing both inshore and offshore a fishing licence is compulsary in the following states:

WA: obtained from Fisheries Dept and Post Office (Mon to Fri 9-5) or online
NSW: obtained from your local petrol stations, tackle stores and sports stores
VIC: obtained from your local petrol stations, tackle stores and sports stores

Unfortunately if you do not have a fishing licence on you you can be fined up to and over $100 and your catch will be released back.

 

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° How do I pay?
  At the time of the booking a deposit is required. This deposit goes towards the overall cost of your hire, with the balance due on the last business day prior to the hire. We accept credit card, online bank transfer or cash. The deposits are as follows:

One day hire: $200 deposit required
Multiple day hire (2 or more days): 50% deposit required
Hire booked 3 months or more in advance: 50% deposit required

Our rates are located on the hire rates page. You can tow the vessel on the trailer yourself, or utilise our walk on/ walk off service where the vessel will be launched and retrieved for you.

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° What is the Cancellation Policy?
  If due to unforeseen circumstances you wish to cancel your hire, we require notice. Your deposit is kept as a credit on the system until you are ready to hire again. We will generally try to book you in for another hire as soon as possible. In situations that warrant a refund, please speak to the individual franchise owner. Please check our conditions of hire in regards to this.
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° What about the security bond and insurance?
  The hirer must leave a $1000 bond per vessel ($500 bond for Runabout) for the duration of the hire. The bond covers the insurance premium excess on each vessel and any damage to the vessel or trailer. The hirer is ultimately responsible for any damage to the vessel or trailer for the duration of the hire. The bond can be paid for with credit card or cash.

Note: certain franchise locations may require a $3000 bond from hirers wishing to take the vessel to remote access areas. The franchise owner will inform you of this if applicable.

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° When is my bond returned?
  The bond will be returned at the end of the rental provided that the vessel has been returned on time, full of fuel and not damaged. If a pre-authorisation on a credit card was used, banks generally take between 3 - 5 working days to release funds used for a security bond. Boab do not contact the bank to remove the pre authorisation, the bank will release the funds automatically.

If a credit card was used to take the bond completely the franchisee will return the security bond within 48hrs.

If the bond is paid in cash, you will be refunded upon returning the vessel. Any damage to the vessel or trailer will be paid for out of the bond.

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° Do you accept ALL boat licences?
  Yes most states do. We accept boat licences from all Australian states and we recognise all valid international boat licences or qualifications.


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° Can more than 1 person drive the vessel during the hire?
  Yes, but the additional driver(s) must be listed on the hire agreement as (licenced if necessary) drivers.
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° Do I need a boat licence?
  In NSW and QLD: Yes for all vessels unless you wish to hire the runabout with a restrictor on the throttle. See hire rates page under Runabout for further information.
In Western Australia: Yes for all vessels.
In the Northern Territory: No licence required.

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° Can I hire without a boat licence?
  In VIC, NSW and QLD: Yes but only on the Runabout. We place a restrictor on the engine limiting the speed of the vessel.
In WA: No.
In NT: Yes.

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° I am bringing the kids, what about life jackets?
 

Life jackets for children will be provided upon request. Please inform us at the time of booking.


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° Can I get additional equipment?
  Some locations do stock leisure equipment, please enquire upon booking or with the franchise owner.
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° What about the Fuel cost?
  You will receive the vessel with a full tank of fuel and you must pay to re-fuel the amount you used i.e. re-fuel it to a FULL tank:

TRAILER YOURSELF: It is your responsibility to replace the fuel you have used. The vessel must be returned with a full tank of fuel, if not fuel will be charged at $2.50 per litre.

WALK ON / OFF: Vessels will be refuelled by the Boab operator upon return. Fuel is charged as per the pump price on the day and will be charged to your credit card and detailed on your final receipt. In some cases, if the franchise operators schedule allows, you may be able to go with them to the service station and pay for the fuel directly. (Consult with your franchise operator prior to your hire if you would like to do this)

NO E10 FUEL ALLOWED - The hirer will pay all costs associated with removing any E10 from the vessel should they fill the vessel with E10

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° Can I drive the vessel if I am under 18?
  Yes, but you must hold a valid boat licence, and be accompanied by an adult who has a valid boat licence (in applicable states).
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° Are franchises available?
  Yes. Please fill out the franchise interest form. Go to home page and click on 'franchise'.
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